Dispatch Timeframes

We aim to dispatch all orders within 2–3 business days of order placement. Once fulfilled you will receive a confirmation email with tracking details so you can follow its journey to you.

During sale periods – items will be shipped out as soon as possible but may take slightly longer than normal due to high demand.

New Zealand

• Flat rate of $10 NZD for orders under $150.
• Complimentary shipping on orders $150 and above.
• All parcels are securely delivered via NZ Post.

International

• Flat rate of $50 NZD worldwide.
• Please note: STELLA + GEMMA cannot cover any import or customs fees for any orders shipped internationally. If your order is liable for import or customs fees, you will be contacted for payment by the relevant authorities once your item has reached the destination country.